Is-/Is to be- Processdesign and the implementation of:

• IT Business processes based on ITIL and ISO 20000 norms
• IT Security processes based on the standards of ITIL and ISO 27001
• Service Management (Outsourcing, SLA, Reporting)
• IT  Quality Management based on Total Quality Management TQM and the European Foundation of Quality Management EFQM

Disaster Recovery Concept

We develop Disaster Recovery Concepts in order to guarantee the IT and business continuity.

Preparation of IT companies for

ISO 20000 certification
ISO 27001 certification
Sarbanes Oxley SOX Compliance certification based on CobiT