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Portfolio > IT Prozessoptimierung
Services within the field of Strategy & Processmanagement
Is-/Is to be- Processdesign and the implementation of:
- IT Business processes based on ITIL and ISO 20000 norms
- IT Security processes based on the standards of ITIL and ISO 27001
- Service Management (Outsourcing, SLA, Reporting)
- IT Quality Management based on Total Quality Management TQM and the European Foundation of Quality Management EFQM
Disaster Recovery Concept
We develop Disaster Recovery Concepts in order to guarantee the IT and business continuity.
Preparation of IT companies for
ISO 20000 certification
ISO 27001 certification
Sarbanes Oxley SOX Compliance certification based on CobiT